Question 1

Where can I buy your products?

Accepted Answer

All of our products are sold through our storefronts on New Zealand's leading marketplaces. On Trade Me we operate Amazing Trading and Amazing Fashion; on Temu we operate ShopScape and ShopMaze.

Every storefront is listed on our Stores page with a direct link, so you can browse current stock, pricing and availability on the platform itself.

Question 2

Can I order directly from this website?

Accepted Answer

No. This site is our company profile — it does not process orders. Browsing, ordering, payment, delivery tracking and after-sales support all take place on the marketplace where the listing sits. That means you keep the buyer protection, payment methods and dispute process of Trade Me or Temu on every purchase.

Question 3

Where do orders ship from?

Accepted Answer

From our warehousing in Auckland. We hold stock locally rather than drop-shipping from offshore, which is what allows standardised pick-and-pack and nationwide delivery across New Zealand. Our Temu storefront ShopScape ships from the New Zealand local warehouse, with orders dispatched in one working day or less.

Question 4

What product categories do you carry?

Accepted Answer

Home and living, hardware and tools, outdoor and sport, pet, and automotive and motorcycle lines through Amazing Trading; women's apparel, rockabilly and vintage styling, accessories and personal care through Amazing Fashion. On Temu, ShopScape covers home and everyday essentials, while ShopMaze focuses on quality living tools, practical household goods and value selections.

Question 5

How many products do you have listed?

Accepted Answer

More than 10,000 SKUs are live across our storefronts, including over 5,000 listings on Amazing Trading alone. New lines are developed and onboarded continuously across all four stores.

Question 6

What is your feedback and satisfaction record?

Accepted Answer

Across our storefronts we hold over 360,000 verified marketplace reviews and a satisfaction rate above 99%. Amazing Trading has received 195,000+ pieces of feedback at a 99.4% positive rating, Amazing Fashion 166,000+ at 98.9%, and ShopMaze maintains a 4.7-star store rating. All of these figures are visible publicly on the platforms themselves.

Question 7

Do you sell into Australia?

Accepted Answer

Australia is the focus of our next phase of growth. We have established a strategic partnership with an experienced Temu operator in Australia, sharing product selection data and integrating cross-border supply chain and warehousing resources. Full-market Australian operations are our next strategic objective, built on the systems already proven in New Zealand.

Question 8

How are returns, refunds and complaints handled?

Accepted Answer

Through the marketplace where you bought. Because the order sits with Trade Me or Temu, returns, refunds and disputes follow that platform's process and are raised through its messaging and support channels, where our team responds. Keeping everything on-platform means your purchase stays covered by the marketplace's buyer protection and dispute resolution, and nothing in the process depends on this website.

Question 9

Does this website collect personal information?

Accepted Answer

No. This site is our company profile only — there are no forms, accounts or checkout, and we do not set analytics or advertising cookies. Any personal information involved in a purchase is collected by the marketplace under its own privacy policy. Our privacy notice explains this in full, including the technical information handled by our hosting provider and by the font service the site loads.

Question 10

What are your company registration details?

Accepted Answer

AMAZING TRADING LIMITED, Company No. 2114583, NZBN 9429032818901, headquartered in Auckland, New Zealand. Our business scope covers e-commerce retail, cross-border trading and supply chain logistics.

How buying from us works

Browse live stock on the platforms